How do I perform a return or an exchange?

Please send a message to and include your order information and the reason for your return. We will provide you with a free return label, i.e. a receipt with shipping instructions for FedEx or UPS.  Take the watch (placed in its box) and the return label and go to the nearest drop off point. The return label will say which company (FedEx or UPS) that will be used. Note that if you do not follow this process, and for example pay for shipping with another company, your expenses will not be reimbursed.